Help
Shipping & questions
- How long does delivery take?
- Courier delivery is 2–4 working days to most South African addresses. Orders over R1 200 ship free; otherwise flat-rate R95.
- How do I pay?
- After placing your order we email you payment instructions. Nothing is charged online — your order is reserved once payment reflects.
- Can I collect my order?
- Yes. Choose Collection at checkout and we'll contact you to arrange a time and place.
- Are your products safe to use with medication?
- Our remedies are made from whole plants, but if you're on chronic medication, pregnant, or breastfeeding, please speak to your healthcare practitioner first.
- How should I store my remedy?
- Keep products in a cool, dry place out of direct sunlight. Refrigerate anything that says so on the label.
- Do you accept returns?
- Because these are consumable wellness products we can't accept opened returns. If something arrives damaged, contact us within 7 days and we'll replace it.